MOTURRA rental updates
Charles Bois Enterprise LLC d/b/a MOTURRA offers an optional text messaging program for applicants and rental guests. Messages may be automated and relate to application status, onboarding, pickup and return instructions, vehicle-specific fuel requirements, payment reminders for your rental, and customer service. This program does not include promotional or marketing messages.
Your consent is optional
You enroll by entering your phone number and checking the separate, initially unchecked SMS consent checkbox on the MOTURRA application, then submitting the application. Existing guests can also use a private link supplied by MOTURRA to confirm their rental phone number and check the optional SMS consent box. Entering a phone number alone does not enroll you. SMS consent is not a condition of applying for, purchasing, or renting a vehicle. You may communicate with us by phone or email instead.
By opting in, you confirm that you are authorized to receive messages at the phone number supplied. Contact us if your number changes or is reassigned.
Frequency and charges
Message frequency varies based on your application, rental activity, payment schedule, and support conversations. Message and data rates may apply according to your carrier plan. Contact your wireless provider with questions about its charges.
Stop messages
Reply STOP to a MOTURRA text to unsubscribe from the program. You may receive one confirmation of your opt-out, after which program texts will stop unless you opt in again. You can also contact us to request removal. Opting out of texts does not cancel a rental, change payment obligations, or prevent necessary communications through another permitted channel.
Help and support
Reply HELP for assistance, or contact MOTURRA at Moturrallc@gmail.com or 484-297-2063. Support details are also available at drivemoturra.com/contact.
Delivery and appropriate use
Delivery may be delayed or unavailable because of carrier coverage, network conditions, filtering, or service interruptions. Carriers are not liable for delayed or undelivered messages. Do not rely on text messages for emergency assistance. Do not send sensitive identity documents, Social Security numbers, passwords, or payment-card details by text.
Privacy and other agreements
Our Privacy Policy explains how we handle information and SMS consent. We do not sell customer personal information or share mobile information with third parties for promotional or marketing purposes. These terms describe the messaging program; your rental agreement separately governs the vehicle rental.
Updates
We may update these terms by posting a revised version and effective date. If a change requires new consent, we will obtain it before sending messages covered by that change.